Effective Date: [1st July 2024]
Welcome to Fit Certify! These Terms of Service (the “Terms”) govern your access to and use of our website, services, and products. By using our website or purchasing our services, you agree to these Terms. If you do not agree, please do not use our services.
1.1 Fit Certify is a company that provides online sports medical certificates issued by UK-registered doctors for athletes participating in various sporting events.
1.2 These Terms form a legally binding agreement between you and Fit Certify (“we,” “us,” or “our”).
1.3 By using our website or services, you confirm that you are at least 18 years old or have the permission of a legal guardian.
1.4 If you have any questions or concerns about these Terms, please contact us at hello@fitcertify.com.
2.1 Fit Certify provides sports medical certificates online, issued by qualified, UK-registered doctors. These certificates are provided based on the information you submit through our forms.
2.2 The certificates we provide are intended for use in sporting events and may be accepted by event organizers as proof of fitness to participate. However, Fit Certify does not guarantee acceptance of certificates by every event organizer, as each may have different requirements.
2.3 The certificates we issue are based on the information you provide. We rely on the accuracy and completeness of the information provided and do not take responsibility for any false or misleading information submitted.
3.1 Our services are available to athletes worldwide, but the sports medical certificates are issued by UK-registered doctors and are subject to UK medical standards.
3.2 You confirm that you are providing accurate and truthful medical information. Misrepresentation of your medical history, conditions, or other relevant details may lead to the invalidation of your certificate.
3.3 Fit Certify reserves the right to refuse services if we suspect that the information provided is inaccurate or fraudulent, or if we believe you are not eligible for the requested service.
4.1 You may be required to create an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.2 You agree to notify us immediately if you suspect any unauthorized use of your account or any other security breach.
4.3 Fit Certify is not liable for any loss or damage arising from your failure to safeguard your account credentials.
5.1 Fit Certify offers services at the prices listed on our website. All prices are in [GBP or other relevant currency] and include applicable taxes unless otherwise stated.
5.2 Payment must be made in full at the time of ordering. We accept payment through secure third-party payment processors (e.g., Stripe).
5.3 Once payment is received, your application will be processed, and your medical certificate will be issued within the specified timeframe (typically same-day or within hours).
5.4 Fit Certify reserves the right to change the prices for our services at any time. Price changes will not affect orders that have already been completed.
6.1 We strive to provide a high level of service, but if you are not satisfied with your purchase, please contact us at hello@fitcertify.com.
6.2 Refund requests will be assessed on a case-by-case basis. We generally do not offer refunds once the medical certificate has been issued, except in the following circumstances:
6.3 Refunds will not be provided if the refusal is due to inaccurate or incomplete information provided by the customer.
7.1 You agree to use our website only for lawful purposes. You are prohibited from using our website:
7.2 We reserve the right to terminate or suspend your access to our website if you violate these Terms or engage in unlawful activities.
8.1 Fit Certify is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.
8.2 We comply with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws. For more information, please review our Privacy Policy.
9.1 Fit Certify provides its services on an “as is” and “as available” basis. We make no warranties or guarantees regarding the accuracy, reliability, or suitability of our services for your needs.
9.2 To the fullest extent permitted by law, Fit Certify, its employees, doctors, and affiliates will not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from your use of our services, including but not limited to:
9.3 No Liability for Health Outcomes By using Fit Certify’s services and obtaining a sports medical certificate, you acknowledge and agree that Fit Certify, its doctors, employees, and affiliates are not responsible or liable for any adverse health outcomes, injuries, medical conditions, or death that may occur as a result of your participation in any sporting event or athletic activity.
9.3.1 Medical Disclaimer: The sports medical certificates we provide are based on the information you supply and do not involve any in-person medical examinations or diagnostic procedures. The certificates are issued based on self-reported information and are intended solely to meet the documentation requirements of event organizers. They are not a substitute for in-depth medical advice or a comprehensive physical examination by a medical professional.
9.3.2 Assumption of Risk: By participating in any athletic activity or sporting event, you assume full responsibility for your health and wellbeing. You acknowledge that athletic activities, including but not limited to running, cycling, swimming, triathlons, and other physical competitions, carry inherent risks, including but not limited to injury, illness, or death. By using our services, you expressly agree that Fit Certify bears no responsibility for any health issues that may arise during or after your participation in any such activities.
9.3.3 Indemnification: You agree to indemnify and hold harmless Fit Certify, its doctors, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from any adverse health outcomes, injuries, or complications related to your participation in sporting events or physical activities following the issuance of a certificate.
9.4 Our total liability in any matter related to these Terms or our services will not exceed the amount you have paid for the service in question.
10.1 All content on the Fit Certify website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Fit Certify or our licensors. It is protected by copyright, trademark, and other intellectual property laws.
10.2 You may not copy, reproduce, distribute, or use any of the content from our website without our express written permission.
11.1 We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date.
11.2 By continuing to use our services after the Terms have been updated, you agree to the changes.
12.1 These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: hello@fitcertify.com