Cookie Policy

Transparent, Secure, and Clinically-Governed Data Practices

At Fit Certify, we use cookies and similar tracking technologies to ensure our website runs smoothly, remains secure, and continually improves for our users. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

We’re a doctor-led medical certification service, and all our data processes — including cookie use — comply with UK GDPR, GMC Good Medical Practice, and our internal Code of Practice, overseen by our Medical Director, Dr Simon Shaw (MBChB, MD, PhD, MSc Sports & Exercise Medicine).

Effective Date: 1 July 2024 | Last Reviewed: October 2025 | Next Scheduled Review: October 2026

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help the site function correctly, remember preferences, and provide anonymous analytics to improve user experience.

Cookies may be:

  • Session cookies – deleted when you close your browser.
  • Persistent cookies – stored until manually deleted or expired.
  • First-party cookies – set by Fit Certify.
  • Third-party cookies – set by trusted partners such as Google or Stripe.

2. How We Use Cookies

A. Essential Cookies (Strictly Necessary)

These cookies are vital for security, payments, and basic site functionality. Without them, some services may not work properly. Examples:

  • PHP Session ID – maintains secure session data.
  • Stripe cookies – enable secure online payment processing.
  • Cloudflare cookies – protect against malicious activity and enhance performance.

These cookies do not store any medical or sensitive personal data.

B. Analytics and Performance Cookies

We use these to understand how visitors use our website — for example, which pages are most visited or where users encounter issues. All analytics data is aggregated and anonymised. Tools used include:

  • Google Analytics 4 – monitors general site performance, user flow, and device type to help us improve our services.

You can opt out of analytics cookies at any time.

C. Functional Cookies

These enhance your experience by remembering preferences, such as your selected region, currency, or login details, making repeat visits faster and smoother.

D. Marketing and Advertising Cookies (Optional)

Occasionally, we may use marketing cookies to measure the effectiveness of our Google Ads or remarketing campaigns. These cookies are entirely optional and never influence your medical information or certification process.

You can manage or withdraw consent for these cookies at any time using our cookie-settings tool or browser options.

3. Managing and Disabling Cookies

You control how cookies are used on your device. You can:

  • Adjust your settings via the Cookie Consent Banner when you first visit our site.
  • Change browser preferences to block or delete cookies at any time.

Guides for popular browsers:

Disabling essential cookies may affect the functionality of the Fit Certify website.

4. Third-Party Cookies

We partner only with reputable, GDPR-compliant providers. Third-party cookies on our site include:

  • Stripe – for secure payments and fraud prevention.
  • Cloudflare – for performance and protection.
  • Google Analytics – for aggregated, anonymous analytics.

Each provider’s privacy and cookie policies outline their data practices.

5. Data Ethics and Medical Governance

Cookie-collected data is used only for technical and analytical purposes — never for clinical assessment or health decisions. Fit Certify adheres to the NHS Data Security and Protection principles and maintains an annual privacy-impact review.

For more information, see our Privacy Policy and Code of Practice.

6. Updates to This Policy

We review this Cookie Policy annually to reflect legal and technical changes.

Last reviewed: October 2025 | Next review: October 2026

7. Contact Us

If you have any questions about this Cookie Policy or our data practices, please contact: hello@fitcertify.com