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Have a question about your sports medical certificate? We’re here to help.

We answer all queries within just a few hours or less.

Emma Lewis — Athlete Support Lead

“I’m here to make your Fit Certify experience simple and reassuring. Whether you’re preparing for a cycling event, marathon, or triathlon, I’ll guide you step by step — from uploading your details to receiving your verified sports medical certificate.

I work closely with our doctors and operations team to make sure every athlete gets the right guidance and timely updates. If anything’s unclear, I’ll ensure you’re connected to the right person straight away — so you always feel supported, informed, and confident.”

Emma Lewis - the customer support lead at Fit Certify.

Emma Lewis — Athlete Support Lead

“I’m here to make your Fit Certify experience simple and reassuring. Whether you’re preparing for a cycling event, marathon, or triathlon, I’ll guide you step by step — from uploading your details to receiving your verified sports medical certificate.

I work closely with our doctors and operations team to make sure every athlete gets the right guidance and timely updates. If anything’s unclear, I’ll ensure you’re connected to the right person straight away — so you always feel supported, informed, and confident.”